Process

Simple process. Serious implementation.

The Qaimo process is designed to prove value early: audit the business, build a private AI demo, launch the strongest first workflow, then improve it using real conversations.

System architecture

Qaimo is built as an acquisition flow, not a pile of tools.

Input

Website, LINE, Facebook, WhatsApp, calls and forms

AI layer

Answer, qualify, translate, escalate and summarise

Output

Booked appointment, staff handoff, CRM update or follow-up

01

Audit

We map where enquiries arrive, where replies slow down and what customers ask before they are ready to book. Calls, LINE, Facebook, forms, website content and FAQs become one operational picture.

  • Find missed calls, unread messages and slow response windows.
  • Scrape and review website content, service pages and FAQs.
  • Define what counts as a qualified lead for the business.
02

Demo build

Before asking for a full commitment, Qaimo can create a private replica landing page and deploy a chatbot trained on the scraped business data. You test the experience with your own services and questions.

  • Replica page structured around the offer and conversion path.
  • AI chatbot trained on website copy, FAQs and approved assumptions.
  • Private link for testing before purchase.
03

Launch

Once the first use case is approved, launch is controlled and tested. We connect the right channels, review language behavior, check edge cases and make sure staff understand the handoff.

  • Connect chat, voice, forms, calendar or CRM where needed.
  • Test real enquiries before traffic is fully routed.
  • Give the team a clean operating rhythm from day one.
04

Improve

After launch, the best improvements come from real transcripts and call summaries. We tune answers, qualification rules, follow-up and reporting based on what customers actually ask.

  • Review conversations and calls for missed intent.
  • Refine prompts, scripts and routing rules.
  • Turn operational feedback into measurable improvements.